Frequently asked questions

Do you have a question about the Memo towbar, bike carrier or scooter carrierthat is mounted on your motorhome? Need help choosing a suitable product?
Or are you a dealer looking for installation instructions or other information?
We are happy to help you!

About our products

How do I know if a product fits my motorhome?
Most products are universal or compatible with most European and UK motorhomes and vehicles.
To be sure, you can fill in our compatibility checker.
Can I fit my Memo carrier or towbar myself?
All Memo Europe bike carriers, scooter carriers and towbars must be fitted by a dealer.
Our dealers are specialists and have the experience and tools to take care of this.
A map with all our dealers, including one near you, can be found here.

About our dealers

Where can I buy Memo accessories?
We have a large European dealer network, which handles sales and assembly of our products.
A map with all our dealers, including one near you, can be found here.
Where can I go for warranty?
If there is something wrong with your product and you want it checked for repair or warranty, always contact the dealer who handled the sale or assembly for you. The dealer is in contact with us and can help you with your problem.
More information on warranty can be found here.
We do not provide a warranty on the fitting, this depends on the conditions of the dealer who performs the fitting.
Where can I view Memo products?
We have a selection of dealers where showroom models of our bike carriers, scooter carriers and/or tow bars can be seen. You can find this selection here.
You can also find us at various trade shows throughout the year. Keep an eye on our blog for updates on where we will be.